The Challenge:
Reinventing a Signature Ritual

"We were looking to revitalise our Candle Lighting ritual and needed a more modern approach to our current practice. We wanted to align the candle lighting to something more refined and easier to manage, while still being visually striking."

Sofitel Melbourne’s existing candle-lighting ritual lacked consistency, with varied candles used throughout the hotel.

The previous solution—rechargeable LED candles—fell short in delivering the warmth and authenticity of an open flame.

Additionally, traditional wax candles presented challenges such as tunneling, black smoke stains, and significant waste (candles were often discarded after burning only 50-60%, leading to significant wastage). Candles required frequent cleaning and replacement, adding to staff workload.

The hotel needed a modern, elegant, and eco-conscious solution that would:

✔ Reinforce its brand identity through a visually striking, refined ambiance

✔ Eliminate operational inefficiencies tied to daily maintenance and candle wastage

✔ Align with sustainability goals by reducing landfill waste and eliminating paraffin-based products

Sofitel Melbourne On Collins selected Chameleon Sand Candle for its refined aesthetic, sustainable composition, and ease of use. Unlike traditional candles, this innovative sand candle system allows for seamless refilling without producing leftover wax residue or soot stains.

Why Chameleon Sand Candle?

✔ Sustainability & Safety: Made from plant-based wax, it is free from paraffin, which is known for emitting harmful toxins​. Additionally, the unique sand composition ensures that if a candle is knocked over, the flame is extinguished immediately, preventing wax spills and fire hazards.

✔ Operational Efficiency: Unlike conventional candles that require frequent cleaning and replacement, Chameleon Sand Candle allows staff to leave candles out throughout the day, reducing maintenance time and improving consistency in ambiance.

✔ Elegant Storytelling: The product’s unique design and eco-friendly narrative provide an engaging talking point for guests, reinforcing Sofitel’s dedication to luxury with a purpose.

The Solution:
Chameleon Sand Candle

"We trialed knocking the candle over to test for damage.
The flame was extinguished immediately, and no hot wax spilled or stuck to the carpet. The sand was easily swept up, making cleanup effortless."

Overcoming Challenges

"The product is more expensive than our previous candle solution, but its longer burning shelf-life and waste reduction make it more efficient.

Chameleon Sand Candle is now seamlessly integrated throughout Sofitel Melbourne, enhancing the ambiance in key areas including the Restaurant, Conference and Events spaces, and the Lobby."

During the trial phase, concerns were raised regarding the use of plant based wax.

However, Chameleon Sand Candle provided certification verifying its sustainable sourcing, aligning with Sofitel’s strict sustainability guidelines.

Additionally, pricing was initially a consideration, as the product was a premium alternative.

This concern was mitigated by highlighting the longer burn life and significant waste reduction, making the investment worthwhile.

Chameleon Sand Candle has transformed Sofitel Melbourne’s candle-lighting ritual, delivering an unparalleled blend of luxury, efficiency, and sustainability.

Its success has positioned it as the preferred candle solution for premium hospitality settings.

For other luxury hotels looking to elevate their ambiance while reducing waste and optimizing efficiency, Chameleon Sand Candle offers a refined, eco-conscious alternative to traditional candle solutions.

Conclusion:
A Luxurious, Sustainable Choice

"We have recommended Chameleon Sand Candle within Accor Procurement, and it is now being used in other Sofitel locations. We’ve also introduced it to our Global VP of Sustainability as a way to integrate sustainability into our brand experiences."