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Chameleon Sand Candle
  • Home
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    • Sand Candles
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  • Sand Candle Styling
    • Candle Menu
    • Weddings
      • Weddings
      • Wedding Booking Form
      • Wedding Blooms & Sand Candle Styling
    • Events & Corporate
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      • Corporate Events Booking Form
    • Dinner Parties
    • Real Estate
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    • FREE GUIDES
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    • Book a Call
    • Before You Finalise Your Candle Stylist
  • Learning Hub
    • Instructions
    • Safety
    • Wicks
    • Comparison
    • Flameless Sand Candle
    • Floating Sand Candles

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Terms and Conditions of Styling Services

In these terms and conditions of styling services:

 "Chameleon Sand Candle styling" means the glass vessel with granulated wax sand and suitable wick used for styling by the owner to the Client;

“Items” means any Chameleon Sand Candle, vessel, Candletowers Equipment, styling item, accessory, installation component, packaging, transport case, or other item supplied, installed, used, hired, delivered, collected, or otherwise made available by the Owner. 

“Candletowers Equipment” means any Candletowers-branded or Candletowers-style towers, stands, frames, bases, plinths, columns, structural display pieces, candle tower components, lighting elements, electrical components, accessories, transport cases, packaging, or related equipment supplied, installed, styled, used, hired, delivered, collected, or otherwise made available by the Owner for an event. 

“Client” means any person, company, corporation or government agency, or its representative who shall hire Chameleon Sand Candle or engage the services from the owner;

“Owner” means Chameleon Candle Co Pty Ltd ABN 30 667 911 300 trading as Chameleon Sand Candle or Sand Candle Styling;

“Terms” means these Terms and Conditions.

 

1. Inclusion

1.1 An obligation-free and complimentary initial consultation (online or by phone) is included, together with one complimentary final meeting (online or by phone) approximately six (6) weeks prior to your event date to confirm final details.

1.2 Styling bookings include up to two (2) revisions to the styling plan. Additional meetings, site visits, revisions, or redesign requests may incur additional fees. Meetings and site visits are billed at $75 per hour, with a minimum charge of one (1) hour. Any additional styling revision fees will be quoted prior to the work being undertaken.

1.3 We will endeavour to respond to emails within 24 hours and be available by phone during the week leading up to your event. Please note that during peak wedding and event periods, response times may be longer, as current events and scheduled installations are prioritised.


2. Ownership

All Items supplied, installed, used, hired, delivered, collected, or otherwise made available by the Owner remain at all times the property of the Owner unless expressly stated otherwise in writing. The Client does not acquire any ownership, title, or proprietary interest in any Items, including Chameleon Sand Candle, vessels, Candletowers Equipment, styling items, accessories, installation components, packaging, transport cases, or related equipment. 


3. Quality, Preparation and Inspection

3.1 Chameleon Candle Co Pty Ltd prepares every Chameleon Sand Candle and vessel in accordance with its internal quality standards, known as the Chameleon Standard for Candle Styling. This includes warehouse preparation, cleaning, fill height setting, wick preparation, and pre-dispatch inspection.

3.2 As part of this process, each vessel is visually inspected before dispatch and is intended to leave the Chameleon warehouse:
(a) clean and free from wax residue;
(b) visually free from chips, cracks, or scratches that affect appearance;
(c) filled to the Chameleon Signature Fill Height; and
(d) fitted with a prepared wick in accordance with Chameleon's wick standards.

3.3 The Client acknowledges that they are aware of the proper use for which the Chameleon Sand Candle is designed, and that Chameleon has made available, or provided on request, instructions for the safe use, handling, and care of the candles and vessels.

3.4 Chameleon warrants that all equipment supplied is maintained in accordance with the manufacturer's specifications and Chameleon's internal preparation standards. The Client must follow all instructions provided by Chameleon for the correct use, handling, and care of the candles and vessels during the hire period. Any misuse, mishandling, or deviation from those instructions may result in liability for damage, loss, or replacement costs in accordance with these terms.

3.5 Nothing in this clause limits, restricts, or modifies any rights or remedies the Client may have under the Australian Consumer Law or any other applicable law that cannot be lawfully excluded.


4. Charges and Terms

4.1 The Client agrees to pay the owner’s hire charge and any other charges, including charges for loss, damage, and repairs or any tax, GST, duty, levy, or other expenses paid or payable by the owner at the rate and in the manner specified from the commencement date and time of the hire until the items are returned by the Client to the premises of the owner.

4.2 The Owner may amend or revise its rates or prices from time to time. Unless otherwise stated in these Terms, pricing changes will not affect a confirmed booking where the Client has accepted a quotation, paid the required deposit, and returned the signed Terms by the due date. Additional charges may still apply where permitted under these Terms, including for approved changes, additional items, fuel surcharge, after-hours work, access delays, damage, cleaning, replacement, labour, freight, or other additional costs arising under these Terms. 

4.3 All prices are inclusive of GST.

4.4 Fuel Surcharge

(a) The Owner reserves the right to apply a reasonable fuel surcharge to cover increases in fuel, transport, and logistics costs associated with delivery, installation, and collection of Items.

(b) Any surcharge will be calculated based on increased operational costs, including but not limited to distance, fuel pricing, and logistics requirements, and will typically range between 5%–15% of the delivery and/or setup fee, where applicable.

(c) The Owner will assess and notify the Client of any applicable surcharge no later than five (5) weeks prior to the scheduled event date.

(d) The Client agrees that such surcharge reflects variable costs outside the Owner’s control and will be payable as part of the final balance.


5. Quotation and Signed Hire Agreement Requirement

5.1 The Owner will issue the client a quotation for its services. This will outline the cost of design, hiring of equipment (if applicable), delivery, collection and (if applicable) set-up. Quotations are valid for a period of thirty (30) days from issue.

5.2 The Client agrees to sign the hire agreement to confirm the booking.

5.3 The Client acknowledges that they have received and understood all instructions for the safe use and handling of the sand candles, including any safety procedures provided by Chameleon Candle Co Pty Ltd. A user guide will be provided where applicable, and the Client must confirm they have read and understood these instructions.


6. Payment Terms and Changes

6.1 To secure the booking a minimum non-refundable deposit of 30% on the total amount needs to be paid by the due date given two (2) days and a copy of these terms and conditions be signed and returned by the Client to the Owner. Should both these not be done by the due date the Owner has the right to formally approve a quotation to another client on the same date.

6.2 Final payment is required six (6) weeks prior to the event date. Please note should the final payment not be made by the specified due date, the Owner reserves the right to no longer supply any part of the design for the event. No deposit will be refunded should this occur.

6.3 To assist with planning, stock allocation, and scheduling, all booking changes and additions should be finalised no later than six (6) weeks prior to the event date. Bookings cannot be reduced by more than 15% of the total order value from the initial accepted quote, as stock, scheduling, and resources are allocated in reliance on each booking.

Additional items or services may be added to a booking without a fixed limit, subject to availability, scheduling capacity, and written confirmation by Owner.

Requests for changes or additions made within six (6) weeks of the event date are not guaranteed and may not be accepted. Where such requests can be accommodated, additional charges may apply.


7. Cancellations and postponements

7.1 The Client may cancel an order at anytime, however in the event of a cancellation the Client acknowledges and accepts that the Owner may apply the following cancellation fees:

(a) If a booking is cancelled: The Owner will retain the 30% deposit and refund any other portion of the fee which has been paid;

(b) If the booking is cancelled between one (1) month to fourteen (14) days before the event date: The Owner will retain the 30% deposit and 50% of the remaining fee will immediately be due and payable;

(c) If the booking is cancelled within fourteen (14) days of the event date: The Owner will retain the 30% deposit and 100% of the remaining Fee will immediately be due and payable.

7.2 If there is postponement or change to the event date the Owner will do its utmost to accommodate these changes but can make no guarantees that the owner will be available on the newly scheduled date. Where the Owner is able to accommodate these changes, additional fees may be payable. In the event that the Owner cannot accommodate these changes, the booking will be treated as a cancellation and as such the cancellation fees outlined in Clause 7.1 may be applied.

7.3 If the Client cancels the order, the Client may not sell or pass on their deposit to another client on the owner’s behalf.

7.4 Changes can be made to an order up to 6 weeks prior to the event. Bookings can not be reduced by more than 15% of the total original quoted order to accommodate for other potential bookings scheduled around your order.

 

8. The Client’s Obligations

The Client warrants that they:

8.1 Accept responsibility for the Items from the time of its delivery until its return to the owner;

8.2 Accept responsibility for the equipment used for styling (if applicable) and candle installations from the time of its delivery or collection until it is returned to the Owner;

8.3 If the event is held at an outdoor venue, the Client must nominate a responsible person to monitor weather conditions and notify the Owner or venue contact if the Items are exposed to inclement weather, water, unsafe wind, unstable surfaces, or other conditions that may affect safety or damage the Items. The Client, venue staff, guests, contractors, or any third party must not move, relocate, alter, dismantle, or interfere with any Items unless the Owner has provided prior approval or specific instructions. Where the Owner has provided instructions for protecting or moving Items in an outdoor or weather-related situation, the Client must ensure those instructions are followed;

8.4 Will provide the Owner, in a timely manner, with all necessary directions, instructions, decisions and information sufficient to fulfil the order.


9. Candle Styling

9.1 The sizes of hire vessels available vary at different times. Specific size requests cannot be guaranteed, although the owner will try their best to satisfy the Client's request. 

9.2 Where Chameleon Sand Candle is the contracted candle stylist, Chameleon Sand Candle will be the sole provider of sand candles for your wedding/event day. No additional candle stylists will be contracted to supply sand candles, nor will any other persons provide sand candles for elements of your wedding/event.

9.3 The Owner requires a minimum setup time of one (1) hour prior to ceremony invitation time and two (2) hours prior to reception invitation time and/or function start time. It is the Client’s responsibility to arrange access and/or keys to the venue(s) on the Owner’s behalf. The Client agrees to notify the Owner via email of the available venue access time at least fourteen (14) days prior to the event date. Limited access given by the venue may incur a surcharge and will be charged to the Client’s nominated credit card and an invoice notifying the Client of the details of said charges will be sent.

9.3A Venue Approval, Permits and Installation Conditions
The Client is responsible for ensuring that the venue permits the use of all Items included in the booking, including Chameleon Sand Candle, vessels, open flames, Candletowers Equipment, candle towers, display structures, stands, plinths, lighting elements, accessories, and any other installation pieces supplied by the Owner.

The Client must obtain and pay for any venue approvals, permits, floor plans, fire approvals, loading dock bookings, access passes, lift access, power access, surface protection approvals, or other permissions required for the installation, use, supervision, or collection of the Items.

The Client must notify the Owner in writing of any venue rules, candle restrictions, open flame restrictions, power restrictions, weight limits, surface limitations, heritage restrictions, fire-system requirements, sprinkler requirements, loading restrictions, bump-in or bump-out requirements, or other venue conditions that may affect the booking, no later than fourteen (14) days prior to the event date.

If the Owner reasonably considers that the venue, surface, weather, access, floor plan, crowd flow, power supply, wind exposure, nearby flammable materials, venue rules, insurance requirements, or other event condition makes the proposed installation unsafe, unsuitable, non-compliant, or inconsistent with the Owner’s risk-management requirements, the Owner may alter, reduce, relocate, substitute, refuse, suspend, or remove the affected part of the installation.

The Owner is not responsible for any delay, reduction, change, non-installation, relocation, substitution, suspension, or removal of Items caused by venue restrictions, missing approvals, incomplete access details, unsafe conditions, unsuitable surfaces, late changes to the floor plan, or failure by the Client or venue to provide the information, access, or approvals required under this clause.

9.3B Access Delays and Additional Labour
The Client is responsible for ensuring that the Owner has timely, safe, suitable, and practical access to the venue, loading areas, lifts, stairs, service entrances, parking, power supply, setup locations, and pack-down areas required to deliver, install, style, maintain, and collect the Items.

If access is delayed, restricted, unavailable, unsafe, incomplete, or materially different from the access details provided by the Client, the Owner may charge additional fees for waiting time, additional labour, parking, loading bay delays, after-hours work, re-delivery, re-attendance, rescheduling, or incomplete installation.

Where delayed or restricted access prevents the Owner from completing the agreed installation safely or on time, the Owner may reduce, alter, substitute, or omit affected parts of the installation, and the Client remains liable for the agreed fees, except where otherwise required by law.

9.4 Any event that requires setup or collection outside of 0900 and 1800 will incur an ‘After Hours’ surcharge of $300.00 and will be charged to the client’s nominated credit card and an invoice notifying the Client of the details of said charges will be sent.

9.5 Whilst the Owner will make every reasonable effort to provide the styling and services in accordance with the originally agreed order, the Owner reserves the right to alter the design, placement, installation, quantity, use, or location of any Items on or before the event date due to inclement weather, uneven surfaces, safety hazards, venue restrictions, missing venue approvals, unsuitable access, late floor plan changes, or any insurance or risk-management requirements.

In such circumstances, the Owner will use its best endeavours to provide an alternative styling arrangement that safely suits the conditions, but the Client acknowledges that the Owner is not responsible for any reduction, alteration, relocation, substitution, or non-installation caused by circumstances described in Clause 9.3A.

9.6 If on the collection of the Items the Items are found by the owner to be in an unclean condition, the Client shall pay to the owner the cost of the damaged Items.

(a) upon collection, if the candle sand is found to be in an unclean or unsatisfactory condition, (this means any visible debris in the candle sand, i.e. flower petals, glass, rice etc), a cleaning fee of $10 per candle will be charged. 

(b) upon collection, if the candle sand is found in wet condition (due to rain or any other water incident), a fee of $10 per candle for table-sized candles and $30 per candle for floor-size candles will be charged.

(c) breakages and/or damage (i.e. chips/cracks) are charged at $25 per candle for table-sized candles and $75 per candle for floor candles.

(d) Inspection Period and Responsibility:

The Owner will carry out a primary inspection during pack-down at the event site, where feasible.

In addition, a final inspection will be conducted at the Owner’s premises within 10 days of collection.

The Client will be notified of any damage identified during the final inspection within this period.

(e) The Client agrees that damages not apparent at the time of collection but discovered during final inspection (e.g., chipped vessels, hidden moisture damage) may be charged within the 10-day notification window.

9.7 The Client is responsible for ensuring that the candles remain in their designated positions and are not moved during the event.

9.8 The Client agrees to extinguish the candles at the conclusion of use and refrain from moving them for a minimum of 20 minutes to ensure the wax has completely set.

If candles are moved before the required 20-minute waiting period, resulting in excessive wax spillage on the sides of the vessel, a fee of $10 per candle will be charged to the Client.

9.9 Under no circumstances is the Client, venue staff, or any third party permitted to remove or pour the candle sand out of the vessels, nor are they permitted to remove, reposition, or otherwise interfere with the wicks. Doing so creates a severe fire and safety hazard, damages the equipment, and voids any safety assurances provided by the Owner.

If evidence of sand removal, dumping, or wick interference is found upon collection, a Tampering and Material Replacement Fee of $20 per table-sized candle and $50 per floor-sized candle will be charged to the Client. This fee is strictly necessary to cover the complete loss of premium candle sand, wicks, and the additional warehouse preparation required. This fee applies in addition to any vessel breakage fees under Clause 9.6(c) if the glass is also damaged.

9.10 Candletowers Equipment Damage, Loss and Replacement Costs 

Where Candletowers Equipment is supplied for an event, the Client is responsible for any loss, theft, damage, breakage, missing components, excessive soiling, weather damage, water damage, wax damage, impact damage, or unauthorised alteration to that equipment while it is at the event location or otherwise within the Client’s care, custody, or control.

The Owner may charge the Client the reasonable cost of cleaning, repair, replacement, labour, inspection, reassembly, repacking, freight, or lost future hire availability arising from such loss or damage. 

9.11 Candletowers Equipment - Fixed Replacement Value
Candletowers Equipment is specialist event equipment and may be custom, limited-availability, difficult to source, or costly to repair or replace.

If any Candletowers Equipment is lost, stolen, destroyed, missing, materially altered, or damaged beyond reasonable repair while at the event location or otherwise within the Client’s care, custody or control, the Client must pay Chameleon the fixed replacement value for each affected item.

Unless otherwise stated in the quotation, invoice, booking confirmation, or replacement value schedule, the fixed replacement value is:

Gold Candle Towers - $395 inc GST / per Candletower

Black Candle Towers - $420 inc GST / per Candletower

Glass Candle Towers - $220 inc GST / per Candletower

The fixed replacement value is intended to reflect Chameleon’s genuine estimate of the cost to replace the relevant Candletowers Equipment, including sourcing, acquisition, freight, handling, preparation, associated components, and administrative replacement costs.

If Candletowers Equipment is damaged but reasonably repairable, Chameleon may charge the Client the reasonable cost of inspection, cleaning, repair, replacement parts, labour, transport and associated costs instead of the full fixed replacement value.

9.12 No Movement, Alteration or Interference with Candletowers Equipment
The Client, venue staff, guests, contractors, florists, planners, coordinators, stylists, photographers, videographers, caterers, entertainers, or any other third party must not move, reposition, climb on, lean on, alter, decorate, attach items to, add weight to, dismantle, reconfigure, connect power to, disconnect power from, remove components from, or otherwise interfere with any Candletowers Equipment without the Owner’s prior written consent.

Any unauthorised movement, alteration, loading, attachment, interference, misuse, relocation, dismantling, or third-party handling of Candletowers Equipment is at the Client’s risk and may result in additional charges for inspection, rectification, cleaning, repair, replacement, labour, safety call-out, or early removal.

9.13 Unsafe Condition, Incident or Damage Notification
If any Item is damaged, unstable, displaced, interfered with, exposed to water, affected by weather, impacted, knocked over, becomes unsafe, appears unsafe, or is involved in an incident or near miss, the Client must immediately:

(a) stop use of the affected Item;
(b) keep guests, venue staff and third parties away from the affected Item;
(c) notify the Owner by phone and email as soon as reasonably practicable;
(d) take reasonable steps to prevent injury, further damage, or further interference; and
(e) not repair, move, dismantle, modify, relight, reconnect, or continue using the Item unless instructed by the Owner.

Failure to notify the Owner of damage, unsafe conditions, interference, or an incident may affect the Client’s responsibility for resulting loss, damage, injury, repair, replacement, or additional costs.

9.14 Inspection, Make-Safe and Early Removal
The Owner may inspect any Items at the event location where reasonably required for safety, insurance, operational, damage-assessment, or risk-management purposes. The Client must ensure the Owner has reasonable access to inspect, adjust, make safe, extinguish, disable, or remove Items where required.

The Owner may remove, disable, extinguish, relocate, or make safe any Item if the Owner reasonably considers that the Item has been misused, moved, interfered with, exposed to unsafe conditions, affected by weather, placed at risk of damage, or presents a safety, fire, venue, insurance, or operational concern.

The Client acknowledges that early removal, relocation, extinguishment, or disabling of Items for safety, venue, weather, insurance, or misuse-related reasons does not entitle the Client to a refund or reduction, except where required by law.

10. Payments 

10.1 Forms of payment accepted are credit card and direct account debit to the following account: (Please quote your name/company name and invoice number for our reference)

Account name: CHAMELEON CANDLE CO PTY LTD 

Bank: CommBank

Account number: 7740 7710

BSB: 062-692

10.2 Late penalty fees may apply to any invoice which has not been paid by the scheduled due date.

10.3 The Owner endeavours to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If the Client is having difficulties or would like to request a payment plan, please contact the Owner via email.


11. Use of images and feedback 

11. Use of Images, Video and Feedback
11.1 The Owner may photograph and/or film the Items, styling setup, installation, venue styling, and completed candle arrangements for portfolio, promotional, publicity, social media, website, advertising, and marketing purposes.

11.2 Where reasonably practicable, the Owner will avoid publishing images or video where the Client or guests are clearly identifiable without appropriate consent, unless the image or video is already publicly available or has been provided to the Owner for promotional use.

11.3 The Client warrants that they have obtained any necessary venue, photographer, videographer, planner, or third-party permissions required for the Owner to use images or video supplied by the Client or taken by third parties.

11.4 The Owner may request feedback or a testimonial from the Client. If the Client provides feedback or a testimonial, the Client grants the Owner permission to use, reproduce, edit for length or clarity, and publish that feedback for business development, promotional, publicity, social media, website, advertising, and marketing purposes.

11.5 If the Client does not want the Owner to publish identifiable images or video of the Client, guests, minors, private family moments, or sensitive event details, the Client must notify the Owner in writing before the event.

12. Subcontractors and Third-Party Service Providers

The Client agrees that any subcontractors or third-party service providers engaged for the event will have sufficient public liability insurance, and the Client must provide evidence of this insurance upon request. Chameleon Candle Co Pty Ltd is not liable for any claims arising from the actions or omissions of these third parties.


13. Loss of or Damage to Items

The Client is liable for any damage or loss to the hired sand candles while in their care, custody, or control. This includes any loss or damage caused by negligence or failure to follow the provided safety guidelines. In the event of damage not caused by negligence, the hirer may still be responsible for compensating Chameleon Candle Co Pty Ltd for the replacement or repair of the items.


14. Liability for Product-Related Incidents

14.1 The Owner takes reasonable precautions when preparing, delivering, installing, styling, and collecting Items. Nothing in these Terms excludes, restricts, or modifies any rights or remedies the Client may have under the Australian Consumer Law or any other applicable law that cannot be lawfully excluded.

14.2 To the extent permitted by law, the Owner is not responsible for injury, loss, damage, delay, additional cost, or claim arising from:
(a) misuse of the Items;
(b) movement, alteration, interference, or handling of the Items by the Client, venue staff, guests, contractors, or third parties;
(c) failure to follow instructions provided by the Owner;
(d) unsafe venue conditions, unsuitable surfaces, wind, weather, water exposure, crowd behaviour, alcohol-related conduct, or venue restrictions;
(e) third-party products, decorations, florals, signage, electrical items, structures, furniture, or styling elements placed near or attached to the Items without the Owner’s approval; or
(f) any matter outside the Owner’s reasonable control.

14.3 Any insurance held by the Owner is subject to the terms, conditions, exclusions, limits, excesses, and claims assessment of the relevant insurer. Nothing in these Terms is intended to represent, guarantee, or extend insurance coverage for the Client, venue, or any third party.


15. Indemnity and Hold Harmless Clause

The Client agrees to indemnify and hold harmless Chameleon Candle Co Pty Ltd from any claims, damages, or liabilities arising from the client's use of the hired sand candles, except where such claims result from the negligence of Chameleon Candle Co Pty Ltd. The client must not enter into any third-party agreements that assume the liability risks of Chameleon Candle Co Pty Ltd without prior written consent.


16. Alcohol-related Events and Higher Excess

In the event that alcohol is served at the event where sand candles are hired, the Client acknowledges that any claims or damages related to alcohol consumption may subject to a higher insurance excess. The Client must ensure responsible service of alcohol in accordance with local laws.


17. Listed Human Disease Exclusion

Chameleon Candle Co Pty Ltd will not be liable for any claims, losses, or damages arising directly or indirectly from any listed human disease, pandemic, or related public health emergency as identified by the relevant authorities. The Client assumes all risk in relation to such events.


18. Protocols in Event of Health Pandemic or State Of Emergency

The Parties agree that no performance will be required of either Party that would knowingly run counter to any laws, health and safety regulations, directives, or executive orders. If, during the Term of this Agreement, any Health Pandemic, would put the Client(s), other vendors, Chameleon Sand Candle staff or personnel at risk, it is in the sole exclusive discretion of Chameleon Sand Candle as to whether or not the services/event must be cancelled or postponed. In the event Chameleon Sand Candle does deem a cancellation or postponement due to a Health Pandemic, no monies paid by the Client shall be refunded. However, Chameleon Sand Candle shall provide the Client(s) with available options for a date transfer as soon as is reasonably practical. In the event that the client chooses to cancel, the client may be liable up to 50% of total invoice.


19. Incident and Claim Notification


The Client must notify the Owner as soon as reasonably practicable of any incident, injury, property damage, near miss, complaint, allegation, demand, claim, or circumstance that may give rise to a claim involving the Items or services.

The Client must not admit liability, make any settlement offer, incur costs on the Owner’s behalf, or represent that the Owner accepts responsibility for any incident or claim without the Owner’s prior written consent.

The Client must provide reasonable assistance, information, photographs, witness details, venue reports, CCTV details, incident reports, and other relevant records requested by the Owner in relation to any incident or claim.


20. Force Majeure

If the owner is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation, acts of God, inclement weather, strikes, lockouts, fires, riots, civil commotion, or unrest, interference by civil or military authorities or act of war) the owner may give written notice to that effect to the Client, giving full particulars of such force majeure in which case the obligations of the owner under these terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The owner shall not be liable for any loss or damage suffered by the Client as a result of any delays caused by such force majeure events.


21. Acceptance of Terms and Conditions

The Client hereby unconditionally accepts these terms and acknowledges that its acceptance is a condition precedent to taking possession of the Items from the owner.


22. Miscellaneous 

22.1 The Client must provide the Owner with a list of relevant vendors, including the venue, planner, photographer, videographer, florist, stylist, caterer, and other key suppliers where reasonably requested. The Owner may, but is not required to, credit vendors in social media, portfolio, website, or marketing content.

22.2 These Terms and Conditions shall be governed by and construed in accordance with the laws of Western Australia, Australia. The parties agree to submit to the exclusive jurisdiction of the courts of Western Australia in the event of any dispute arising from these Terms and Conditions or the hire of items.

Updated:  19 June 2026

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